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Incompetent from beginning to end. After lengthy consultation, refusal to accept my suggestions of how a problem could be solved, and a week of waiting, I was informed that they had no way of filling my order - the executive bifocal style had been discontinued. After several more calls, I was finally able to get my old glasses back from them - minus the case that they lost. What is frustrating is that with a two minute search on google, I did find where they could have sent the glasses, had they been willing to listen. Oh well. Time wasted.
I did a walk in not knowing what to expect. They greeted me immediately, engaged in conversation and were clearly quite competent. The exam/evaluation was excellent. I had been looking for an optometrist that could meet my very unusual eyesight needs.. They would appear to be a perfect solution. I will reserve final assessment until after I receive my progressives. But in general they were extremely professional and friendly. I actually enjoyed The Visit
I have been coming here for over 7 years. I have never been treated better than here. The staff is absolutely amazing and exceptionally helpful. They go out of their way to help you with absolute kindness. I return for the staff and amazing quality I have always received. Dr Brody really takes her time with all of her Patients and genuinely connects with you. The appointment never feels rushed and the ensure you are always comfortable with everything
I have been a patient of Dr. Broady's for several years. She is an exceptional optometrist, in every way possible, her skill, knowledge, caring and familiarity with her patients should be the standard by which every optometrist is measured. Her staff are professional, personable and professional. The office is equipped with state-of-the-art equipment and they always have great frames to choose from.
I had a specific eye test performed at 17th Street Optometry. The staff was very friendly and welcoming. Very professional. In particular, Parker went above and beyond the call of duty. Glad he worked with me. Very nice office.